FAQ
1) Are you a factory or trading company?
A: We are a trading company, We expert in door and window hardware since 2013, enjoy more than 10 years export history.
2) How can I get a sample to check your quality?
A:After price confirmation, you can require for samples to check our quality. If you just need a blank sample to check the design and papel quality, we can try our best to apply a sample for free, but you need to afford the express freight.
3) How long can I expect to get the sample?
A:After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 workdays. You can use your own express account or prepay us if you do not have an account.
4) How long does the whole procedure being worked out?
A:After you place a order, the production handling time is about 20-30days.
We need 15 days to prepare all the stuff then 30 days for manufacturing.
5) What about the transportation and delivery date?
A:Normally we use shipment to transport the goods.it is about 15-20days.it also depends on which country and port you are.lt could be shorter if you need to send the goods like Asian. If there are some emergencies we can send the goods via air express, as long as you afford the traffic expense.
6) When can I get the price?
A:We usually quote within 24 hours after we get your inguiry.If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inguiry priority.
7) What is the MOQ?
A:MOQ=500pcs, better price with more quantity.
8) How does your factory do regarding quality control?
A:Quality is priority. Our workers always attach great importance to Quality control from the very beginning to the very end.Each products will be inspected carefully before packing.
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